Privacy Policy

1. Introduction

At ORZIEL, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and purchase our jewellery collections.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact our support team. This may include:

• Name, email address, and phone number.
• Shipping and billing addresses.
• Payment details (processed securely via our payment partners).
• Order history and purchase preferences.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you about your purchases and account.
• Send you promotional messages and newsletters (only if you opt-in).
• Improve our website and customer service experience.
• Protect against fraud and ensure secure transactions.

4. Sharing of Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture and remember certain information.

7. Your Choices

You have the right to access, update, or delete the personal information we have on you. You can also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in those emails.